You will absolutely love our products and services. However, you’re fully protected by a 100% money-back return policy. If you are dissatisfied at any time during the first 30 days after purchase, simply delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
If you are within the 30 days and would like a refund, contact us for your refund requests using the form here, and we will assist you. To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers. Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
We will assess the reason for your request. If it is something we can’t help with, we will issue the refund within 48 hours. If we can help, we will offer to do so.